Legal Conditions For Access And Wallet Records
Our Legal conditions describe who may access the account area, how we check the phone number attached to an account, and how policy requests are handled. Access or eligibility depends on local law, so you should confirm that using the service is permitted in your location
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before continuing. We record account actions needed to reconcile DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, including status checks connected with a cashier request. If a rule affects your access, we explain the relevant account step rather than asking you to guess. Questions
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about a record, correction or policy decision can be sent through account support, with enough detail for us to locate the matter.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.